Disney Plus not working with a VPN? Easy ways to fix it
Disney+ is the hub of the most popular shows and beloved classic movies. Many viewers turn to VPNs to obtain content locked outside their designated region. However, most get hit with Error Code 22 or 73 which prevents them from accessing the streaming service altogether. If Disney+ VPN is not working, chances are that you’re using a faulty provider.
The reason why you are seeing these errors is that not all VPNs perform equally. Faulty virtual private networks may leak your IP and DNS. That way Disney can see your actual location and prevent access. Only the most reliable VPNs can avoid detection and give you unlimited access to Disney+.
If you want an error-free Disney+ experience, I recommend getting NordVPN, the ultimate streaming VPN. Alternatively, you can look at the list below and see the best and not-so-good Disney+ VPNs:
| VPNs that work with Disney+ | VPNs that do not work with Disney+ |
| ✅ NordVPN | ❌ Windscribe |
| ✅ Surfshark VPN | ❌ PIA |
| ✅TotalVPN | ❌ TunnelBear |
| ✅Norton VPN | ❌ Hola VPN |
| ✅Proton VPN | ❌ Betternet |
If you already have one of the recommended Disney+ VPNs and the problems still persist – there’s no need to panic. In this article you’ll find plenty of information and ways to fix various Disney+ VPN not working errors.
Why is Disney+ not working with a VPN?
One of the main reasons why Disney+ is not working with a VPN is that you might be using an unreliable service. Some VPNs (especially free ones) don’t have the capabilities to bypass advanced geo-blocks. Additionally, unlike the best Disney+ VPN providers, mediocre VPNs run out of IP addresses that aren’t already blacklisted by Disney+.
Another reason a VPN is not working with Disney Plus is IP & DNS leaks. If there are any leaks, Disney Plus will instantly pinpoint your true location and block access to the platforms. However, the top VPNs do the best they can to minimize such leaks, as they undermine the very purpose of using a VPN.
Lastly, while very unlikely, Disney+ might not work due to server overload. If thousands upon thousands of people are trying to watch Disney+ at the same time, high demand might naturally cause a crash. The only remedy for that is to wait.
Best VPNs that still work with Disney+
Want to avoid the hassle and frustration of Disney+ VPN not working? Then I offer you the Top 5 streaming VPNs that certainly work with Disney+ and other streaming platforms. These services provide loads of servers globally, phenomenal speeds, and additional features that will help you enjoy Disney Plus:
- NordVPN. It's the best Disney Plus VPN that offers heaps of servers in places where the platform is available. Additionally, it offers top-notch features, such as SmartPlay, that will let you enjoy Disney+ on devices that don't support VPNs natively.
- Surfshark VPN. This provider is among the best ones as it offers endless connections under one subscription. Moreover, even though it's fairly cheap, you'll get excellent features, amazing speeds, and reliable customer support.
- TotalVPN. A capable Disney+ VPN with a proven track record of unblocking region-locks effortlessly. Though the server fleet is rather small, they surely don’t lack in speed and geographical diversity.
- Norton VPN. Although Norton primarily focuses on antivirus bundles, Norton VPN's unblocking capabilities remain impressive. Packed with superb security features, Norton VPN Standard effectively bypasses geo-restrictions imposed by major streaming platforms.
- Proton VPN. The only freemium Disney+ VPN that compares favorably to premium options, this provider is equipped with numerous WireGuard-enhanced servers and a split tunneling feature. It’s an excellent choice for both first-time users and those who prioritize speed and quality.
Since 2018, VPNpro has delivered unbiased, expert-backed insights through in-house research and thorough VPN testing. Our team ensures every review is fact-checked and reliable. Learn how we maintain these high standards in our testing methods.
Disney Plus VPN not working: quick fixes
Unfortunately, we don’t live in a perfect world, so you may encounter issues when trying to access Disney+ with a VPN. Not to mention, different things can cause the platforms not to work properly.
To make your life easier, I’ve compiled a list of solutions that should solve the VPN and Disney+ issues quickly.
Try a different device
Before you try to unblock Disney+ on your smart TV or console, ensure that the VPN works with the streaming service. It’s much easier to check this on computers and phones.
For PC users: first, clear your browser’s cookie cache, connect to a suitable VPN server, and only then head over to Disney+. For those trying this on mobile, remember to disable GPS tracking in your phone’s settings before following the same steps.
For the best results, I always recommend enabling obfuscation if your VPN service offers it. This technology masks VPN traffic as regular HTTPS traffic, effectively bypassing VPN blocks. It’s a great feature to have for evading Disney’s VPN detection measures and improving your chances of accessing the streaming platform in different regions.
Connect to a different server
Another issue might be the VPN hardware itself. First, make sure you choose a server in a country where Disney+ is available. If you still can’t access the streaming service, it might be that your Disney Plus VPN is not working because the server’s IP address is blacklisted.
That said, the best solution is fairly simple: all you have to do is connect to a different server in the same country. If that doesn’t fix your issue, try a server in another country where Disney+ is available.
Clear the cookie cache
While browsing the web, you leave traces of information all over the web. This data may contain your actual location and IP address. If you don’t delete them from your browser, Disney+ might use them to trace out your whereabouts and prevent you from entering the platform.
What you need to do is simply clear your browser’s and Disney+ app’s cookie cache. After that, launch your VPN and head to Disney Plus.
Test for IP & DNS leaks
VPN will not work with Disney Plus if there are IP & DNS leaks. This exposes your actual information, making it easy for the streaming platform to pinpoint your location and slam you with Error Codes 22 or 73. Therefore, Disney Plus won’t work with your chosen VPN.
To fix this, head to www.ipleak.net or any other online test and check if you can see your real IP address appear on the screen. In case it does, make sure that the IP & DNS leak protection is on and retake the test. And don’t forget to activate the kill switch, which prevents an IP leak in case your connection drops.
Try another tunneling protocol
If your VPN offers more than one tunneling protocol, it’s worth trying a different one. Some protocols aren’t as effective as others when it comes to bypassing streaming platform restrictions.
I recommend switching to NordLynx if it’s not set as the default one, as it’s the most reliable tunneling protocol for geo-block circumvention. In some cases, OpenVPN also does a commendable job of unblocking Disney+, but it depends on the VPN service you’re using. To reiterate my point, there’s no harm in mixing and matching the available protocols with Disney Plus to see what works and what doesn’t.
Turn off your antivirus
If you’re using anti-malware software, chances are it’s preventing your VPN from working properly by blocking the encrypted traffic. It means that fixing the Disney+ VPN is not working error will be basically impossible.
Therefore, try turning off your antivirus to see if everything works correctly. If that’s the case, whitelist your VPN service using your antivirus and reboot your computer before trying to access Disney+ again.
Contact VPN customer support
The problem might lie on the VPN’s side as well. For instance, the VPN’s servers might be down for maintenance, or the service simply doesn’t work with Disney+, and that’s that.
You can get more information about this by getting in touch with your provider’s support agents. They’ll let you know whether your chosen VPN unblocks Disney Plus or not.
Get a new VPN service
You’ve tried everything but the Disney Plus VPN is still not working. In that case, the only way to solve your issues is by trying out a new VPN service.
And don’t worry: you won’t have to spend heaps of money to test out services that actually work. There are plenty of top-tier VPNs with free trials. This way you can choose the one that works seamlessly with Disney+.
How to fix Disney Plus not working issues on various devices
If you have a VPN, you’ve probably set it up on various smart devices, such as smart TVs, streaming peripherals, and consoles. And if your Disney+ VPN is not working on any of the devices, consider these quick fixes:
- Restart or reinstall your Disney Plus app. Most of the issues get solved this way as it updates the app to the latest version.
- Ensure stable internet connectivity. You might blame the streaming service, but the actual problem might be your internet speed. You can check the performance on various websites, including Google’s built-in test (available on most browsers). If it happens to be slow, try connecting to a nearby VPN server for better connectivity.
- Clear out the cache on the Disney+ app and your device. There’s loads of information in the cache that might disclose your actual location. Even if you use a VPN, the Disney+ app can pinpoint your whereabouts and forbid you from accessing the platform. Therefore, before you launch the virtual private network, clear out the cache and see how it works afterward.
Disney Plus not working on Firestick
Here’s what you can do to fix Disney Plus VPN issues on Firestick:
- Restart your Firestick and TV and wait at least 30 seconds before launching devices again.
- Enable 'Bridge Mode' if you have your router connected to your ISP’s networking device.
- Check your internet connection. If you see any issues, restart your router and wait a few minutes before turning it back on again.
- Clear the Disney Plus cache, as some of it might be corrupted. You’ll have to go to your settings, find the Disney app, and press Clear Cache.
- Get a new Firestick VPN if the current one is interfering with Disney Plus.
Disney Plus not working on Roku
If Disney Plus VPN is not working on your Roku device, here’s how you can resolve the problem:
- Check your Roku model, and if it’s really old, it might not support Disney+. You can find Disney Plus-compatible Roku devices on their support page.
- Update Disney Plus, as it might be that your version is outdated.
- Restart Roku, your TV, and the router, and wait a few minutes before turning it back on.
- Clear the cache. Some of the data stored on your Roku might disclose your actual location
- Get a reliable Roku VPN, as most virtual private networks are not capable of bypassing Disney’s geo-blocks.
Disney Plus not working on Samsung TV
If your Disney Plus VPN is not working on Samsung TV, here’s how you can fix it:
- Check your internet connection, as slow speeds might prevent you from entering and enjoying the platform.
- Restart your Disney Plus app to see if it fixes the issue. You might need to try it a couple of times and don’t forget to wait a few seconds before launching the app.
- Reset your Samsung TV to start anew, as that might help with the issue.
- Clear out the cache because it might interfere with Disney Plus and the VPN.
- Get a new Samsung TV VPN that’s capable of bypassing Disney Plus geo-blocks. Make sure that the virtual private network is compatible with your router.
How to Fix Disney Plus Error Codes
You've probably encountered mysterious error codes on Disney+. If you don't know what they mean, I've compiled a list of the most common ones.
| Disney Plus error code | What it means | How to fix it |
| 4 | Payment problems | Check if your card is valid and it's not from a country where Disney+ is unavailable. |
| 11 | Content is not available in your country | Check if your IP is not leaking data and if you changed your location with a VPN |
| 13 | Connection limit | Disable other devices that are connected to Disney+ |
| 14 | Incorrect password | Make sure you are entering the correct password and try again |
| 22 | Age restrictions & limitations | Change your age in the settings |
| 25 & 83 | Disney+ internal issues | Restart the app or contact customer support |
| 27 | Video unavailable in your region | Make sure you are connected to the right server |
| 31 | Location mismatch | Choose another VPN server and reset location settings |
| 39 & 41 | Video unavailable | Restart the app or change the VPN server |
| 42 | Network connection issues | Reboot your router |
| 73 | Service unavailable in your region | Choose a different VPN server and restart the app |
| 86 | Violation of Terms of Services | Contact customer support |
| 91 & 92 | Connectivity and cache issues | Clear cache or use a different device/browser |
| 142 & 1026 | Connection issues | Check your internet connection, clear cache, or use a different VPN server |
VPNs that don't work with Disney Plus
It would be ideal if all VPNs worked flawlessly with Disney+, letting you stream without wasting precious time researching the best options. However, not all VPNs are optimized for Disney+, and some remain useless – no matter the fix or the price tag.
The reason why some providers aren’t a good solution for Disney+ is due to the limited number of servers available. Not only do you have fewer IP addresses to choose from, but the platform’s fierce VPN-blocking technologies could have most of them blacklisted already. Perhaps your DNS is leaking each time you connect, lack protective measures like the kill switch, or the VPN simply can’t keep up with the streaming platform’s defenses.
After weeks of testing, my team and I advise you to abstain from the following VPNs:
- TunnelBear. It’s an alright VPN but developers don’t seem to be investing much into streaming capabilities. The service unblocks a couple of streaming platforms, like US Netflix or Amazon Prime. While it did unblock Disney+ at times, the service detected TunnelBear after multiple connections.
- PIA. It’s not the best streaming VPN in most senses. Although PIA has a substantial server fleet, the speeds leave much to be desired. It did unblock Disney+ half of the time during tests, but the viewing quality was average at best.
- Windscribe. The service has significantly fewer servers and locations than streaming-friendly competitors. Moreover, the lack of dedicated IPs is an acute problem as most IPs appeared to be blocked by Disney Plus.
- Holla VPN. If you're looking for reliable streaming on Disney+, you should stay clear of this provider. Not only does this VPN struggle in getting Disney+ to work, but it's also not speedy enough for HD streams.
- Betternet. With privacy concerns surrounding Betternet's data logging practices and most of its servers already flagged by Disney+ geo-detection, this VPN is just not the right fit for bypassing Disney+ errors.
Conclusion
Disney+ is a real treasure trove of family-friendly entertainment. Like most streaming providers, it offers different content depending on your region. To unlock more shows and movies, many users turn to a VPN to switch their virtual locations. However, not all VPNs can bypass Disney’s geo-blocks for a variety of reasons, and when they fail – it’s often due to the VPN’s limitations, not the other way around.
To resolve Disney+ VPN not working errors, you need a reliable VPN, such as NordVPN. Not only does it seamlessly bypass even the toughest geo-restrictions, but it also offers a fleet of blazing-fast servers and dedicated IPs.
You may also like to read:
Hulu not working with a VPN
BBC iPlayer not working with a VPN
HBO Max not working with a VPN
Android not working with a VPN
How to watch Pixar Movies on Disney+
How to get Disney Plus cheaper
How to bypass YouTube TV location
FAQ
Why is Disney Plus not working with VPN?
The number one reason why Disney+ doesn’t work with your VPN is that you might be using an unreliable VPN. Otherwise, all of your provider’s servers are blacklisted by Disney. Therefore, to avoid these problems, you’ll need a VPN such as NordVPN, as it has loads of Disney-friendly servers globally.
Does Disney Plus block VPN?
Yes, Disney+ tends to block most VPNs. When it launched, Disney stated that its service was ‘VPN proof.’ While that’s not completely accurate, Disney actively works to detect and block VPN-associated IP addresses. That said, if your VPN is detected, you’ll encounter an error saying, ‘Service unavailable. Disney+ is not available at your location.’
How do I get Disney Plus to work with VPN?
If your Disney+ VPN is not working, try these steps: clear your browser’s cache, switch to a different VPN server, update your device’s DNS settings, or use a VPN browser extension. If these solutions don’t help, consider upgrading to a premium VPN like NordVPN for a tried-and-tested solution.
Does Disney Plus work through VPN?
You can access Disney Plus outside the US in any country where the service is available. On the other hand, you can use a VPN to connect to a Disney Plus location from anywhere in the world, whether supported or unsupported country. The best streaming-oriented service is NordVPN, with top speeds.
How do I get around Disney Plus VPN?
You can get around Disney+ by choosing a trustworthy VPN service. Your best shot is NordVPN. Download the app for your device from the VPN provider's website. Once installed, launch the app and log in. Select a server in a region where the Disney+ catalog you wish to access is available.
What VPN makes Disney Plus work?
The best VPN for Disney Plus is NordVPN. This leading VPN service rarely fails to work with the streaming platform. Plus, it secures top speeds for a satisfying UHD viewing experience. It's also compatible with other streaming platforms, like Netflix, BBC iPlayer, Hulu, and more.
