Troubleshooting Netflix VPN not working: a complete guide for 2024
If you’re using a VPN to bypass Netflix geolocation restrictions and keep getting the error message “You seem to be using an unblocker or proxy. Please turn off any of these services and try again”, Netflix has detected and blocked your IP address or the VPN server you are connected to. Using VPNs and proxy servers violates Netflix User Policy, and the platform has a sophisticated detection system in place to identify and block suspicious activity. But don’t despair just yet! There’s a working solution to the Netflix VPN error: switching to a streaming VPN, like NordVPN.
Streaming-optimized VPNs are well-equipped to avoid detection by Netflix and other platforms. They offer a range of servers that regularly update their IP addresses, employ advanced technology to mask VPN traffic and prevent DNS leaks. Plus, streaming VPNs use advanced tunneling protocols to ensure fast and stable connections critical for high-quality streaming.
How to fix the Netflix VPN error?
- Get a streaming VPN that works with Netflix. I recommend NordVPN, now 74% off, which has excellent protection against VPN detection.
- Connect to a different server to get a new IP address.
- Clear your browser's cache and cookies.
- Try accessing Netflix with a different browser.
- Consider purchasing a dedicated IP address from your VPN provider.
These are the main steps to help you bypass Netflix not working with a VPN issue. If these do not resolve the problem, additional actions might be required, which I will describe further.
What VPNs work with Netflix?
Not all VPNs work seamlessly with Netflix, often resulting in frustrating error messages. I have tested over 20 VPNs to select the ones that consistently unlock most foreign Netflix content without issues. I list my top 3 below:
- NordVPN is my top choice for streaming Netflix. Its vast network of over 7000+ servers in 118+ countries ensures you can always find a functional server. NordVPN’s advanced server obfuscation technology makes it nearly impossible for Netflix to detect and block the VPN. Meanwhile, its high speeds guarantee a smooth, buffer-free streaming experience.
- Surfshark effortlessly bypasses Netflix’s VPN error, offering reliable access to numerous Netflix libraries globally (e.g., Netflix Canada or Japan). With over 3200+ servers in 100+ countries, it provides ample options for unblocking content. Surfshark’s Camouflage Mode hides your VPN traffic, reducing your chances of detection.
- ProtonVPN is a reliable option for getting Netflix, featuring over 9200 servers in 110 countries. Its Secure Core architecture and strong encryption ensure privacy, while high-speed servers provide a smooth, buffer-free streaming experience. ProtonVPN’s robust network and advanced security toolkit make it an excellent choice for unlocking Netflix libraries from anywhere.
I recommend against free VPNs like Hola VPN, TunnelBear, or Windscribe. They lack the necessary infrastructure and technology to bypass Netflix’s VPN detection, resulting in slower speeds and frequent blockages.
How to bypass Netflix VPN error: 8 easy fixes
Netflix can detect VPNs by monitoring DNS leaks and tracking IP addresses. When Netflix notices an unusually high volume of traffic from a single IP address, it can flag and block it, recognizing it as a VPN. This detection prevents you from accessing content from other countries’ libraries. If you have a problem of Netflix not working with a VPN, it’s likely due to these detection methods. However, using a VPN with Netflix is entirely legal. To bypass these errors and continue enjoying global content, follow these five easy fixes to prevent Netflix from detecting your VPN and avoid interruptions:
1. Make sure you use a streaming-optimized VPN that works with Netflix
Not all VPNs can bypass Netflix’s stringent detection methods. Many lack the necessary infrastructure, such as a sufficient number of servers or advanced obfuscation technology, making it difficult to avoid detection consistently. Additionally, Netflix frequently updates its methods to block VPN traffic, so only the most reliable and up-to-date VPNs can maintain access.
Here’s a table of VPN providers and specific servers that have consistently worked for me to unlock Netflix:
VPN Provider | Server Location | Comments |
NordVPN | United States (New York) | Fast and reliable for US content |
NordVPN | United Kingdom (London) | Consistently unblocks UK library |
Surfshark | Canada (Toronto) | Excellent for Canadian shows |
Surfshark | Japan (Tokyo) | Great for Japanese content |
Proton VPN | Australia (Sidney) | Secure and consistent connections |
Proton VPN | Germany (Frankfurt) | High-speed and reliable service |
I chose these servers based on their consistent performance in unblocking Netflix and providing buffer-free streaming. They leverage advanced obfuscation technologies like DNS leak protection or Kill Switch that help to avoid detection by Netflix. Selecting a streaming-optimized VPN and using tested servers will help you bypass any Netflix VPN error.
2. Connect to a different server
Netflix may have identified and blocked the IP address you’re currently using, preventing you from accessing the content. Connect to a different server to obtain a new IP address that Netflix hasn’t yet flagged, bypass the block, and continue streaming.
You can use the servers listed above, which I’ve tested and proven to work with Netflix. If these servers don’t work, reach out to your VPN’s customer support and ask for up-to-date information on servers that currently work with Netflix. This proactive approach ensures you have the latest working server information and can enjoy uninterrupted streaming.
3. Clear cookies and cache in your browser
Clearing your cookies and cache is crucial because stored data can leak your actual location to Netflix, even if you are using a VPN. When you clear this data, you prevent Netflix from detecting discrepancies between your IP address and the location data stored in your cookies.
For Google Chrome. Open Chrome and click the three dots in the upper right corner. Go to Settings and then Privacy and Security. > Click on “Clear browsing data.” > Select “Cookies and other site data” and “Cached images and files.” > Click “Clear data.”
For Safari. Open Safari and click on Safari in the menu bar. Choose Preferences and then Privacy. > Click on “Manage Website Data.” > Select “Remove All” to clear cookies and cache.
The steps above work for computers and laptops. A simple restart is usually sufficient to clear Netflix’s cache and cookies on a mobile device. This action effectively clears temporary data that could impact your streaming access.
4. Try to stream Netflix on your computer
If you get Netflix not working with a VPN on Fire TV Stick, iPhone, or Google Chromecast, try streaming the same movie or show on a computer. Desktop VPN applications often offer a more reliable connection for streaming services like Netflix because they can route all traffic—including DNS requests—through their VPN servers. This capability is sometimes limited or unavailable in mobile VPN applications.
Additionally, ensure that your VPN app is configured to use the VPN’s DNS servers. This feature can be enabled in your VPN app’s connection settings. Using VPN DNS servers helps prevent data leaks that could reveal your actual location to Netflix.
Configuring your VPN to use its DNS servers on your computer maximizes your chances of unblocking Netflix and keeping a stable streaming experience.
Bypass Netflix VPN error with NordVPN
5. Use Smart DNS
Smart DNS is a function that helps you bypass geo-restrictions by routing your DNS requests through a server in a different country. Unlike traditional VPNs, Smart DNS does not encrypt your traffic, which can result in faster connection speeds suitable for streaming. This technology specifically targets and changes the data responsible for your geographical location. As a result, you can access Netflix libraries from different regions without the bandwidth overhead typically associated with VPNs.
However, not all VPNs offer the Smart DNS feature. NordVPN is one of the best options available, and it includes Smart DNS, making it an excellent choice for those looking to avoid VPN not working on Netflix.
6. Get a residential (dedicated) IP address
Netflix often automatically blocks IP addresses that appear to come from non-residential sources, such as data centers commonly associated with VPNs. Obtaining a residential (dedicated) IP address can be a game-changer to bypass Netflix not working with a VPN. A dedicated IP address is assigned exclusively to one user, unlike shared IP addresses. It mirrors the behavior of a typical home internet connection lowering the chances of Netflix detecting any suspicious activity.
In my experience, purchasing the NordVPN dedicated IP feature was straightforward and cost-effective. It costs around $5.89/month on a one-year subscription, a small price for consistent access to Netflix’s global libraries without interruptions.
If you’re not already a NordVPN user and wish to acquire a dedicated IP, you can sign up for their services and opt for the dedicated IP during registration.
For existing NordVPN users who haven’t subscribed to a dedicated IP, you may need to create a temporary account to purchase it. Then, contact customer support to transfer the IP to your main account. This ensures that your streaming and other online activities seamlessly integrate with a dedicated IP’s privacy and access benefits.
Solve Netflix not working with NordVPN
7. Change the tunneling protocol
Each VPN tunneling protocol uses different encryption and tunneling methods, and some are more effective at circumventing Netflix’s VPN detection than others. While protocols like OpenVPN and IKEv2 are secure, they may not always be the best for bypassing Netflix’s strict filters due to their common usage and easier detectability.
NordVPN’s NordLynx protocol, based on WireGuard technology, offers a superior blend of speed and security, making it particularly effective for streaming Netflix. Here are 4 simple steps to switch to the NordLynx protocol in NordVPN:
- Open the NordVPN application.
- Go to the ‘Settings’ section.
- Find the ‘VPN Protocol’ option.
- Select ‘NordLynx’ from the list of available protocols.
Switching to NordLynx can significantly enhance your Netflix streaming experience. Plus, NordLynx has proven highly effective at accessing various international Netflix libraries. It allowed me to enjoy a broader range of content without errors and buffering.
Bypass Netflix not working with VPN
8. Disable IPv6
Netflix determines which library to show you based on your IP address, including IPv6 addresses. Since many VPNs still do not support IPv6, there’s a risk that your IPv6 address might leak outside the VPN tunnel. If this happens, Netflix will detect your actual location, restrict access to content from other regions, and show you your local library instead.
Disabling IPv6 on your device can be a crucial step to prevent this. Here’s how you can disable IPv6 on both Windows and Mac systems:
For Windows:
- Open the Control Panel and navigate to “Network and Internet.“
- Click “Network and Sharing Center” and then “Change adapter settings.”
- Right-click your network connection and select “Properties.”
- Uncheck the box next to “Internet Protocol Version 6 (TCP/IPv6)” to deactivate it.
- Click “OK” to apply the changes.
For Mac:
- Open System Preferences and go to “Network“.
- Select your active network connection and click “Advanced.”
- Go to the “TCP/IP” tab.
- Set the “Configure IPv6” option to “Off“.
- Click “OK” and then “Apply” to save the changes.
Disabling IPv6 enhances your VPN’s ability to mask your actual location securely, thus maintaining access to your desired Netflix library without interference.
9. Additional Considerations for Bypassing Netflix VPN Errors
Check Your Netflix Plan. A critical aspect to consider is the type of Netflix subscription you have. Recent updates indicate that Netflix’s ad-supported plan does not allow the use of VPNs. If you’re subscribed to this plan, you’ll more likely face Netflix not working with a VPN issue accessing content from other regions.
Here’s how to check your Netflix subscription plan: Log into your Netflix account, Go to the account settings section, and review your plan details under the ‘Plan Details’ section.
While using a VPN with Netflix is legal, it is crucial to ensure that your VPN activities align with Netflix’s terms of service to avoid potential issues.
Why is Netflix blocking VPNs?
Netflix’s practice of blocking VPNs primarily stems from licensing and distribution agreements with content producers. Each movie or TV show on Netflix is subject to specific licensing rights, which dictate in which geographic regions the content can be shown. These agreements are meticulously negotiated to respect the copyright and exclusivity rights of content creators and distributors.
To uphold these contracts, Netflix must restrict viewing of certain content to specific regions. VPNs challenge this requirement by enabling users to circumvent geo-restrictions, appearing as if they are in a different location from the one they’re actually in. Hence, this use of VPNs can potentially violate the terms set by content rights holders.
In response, Netflix employs advanced technology to detect and block VPNs to maintain control over its geo-restricted content and adhere to its legal obligations. It ensures they can continue offering a wide range of content without breaching licensing agreements. As a result, while Netflix isn’t opposed to using VPNs for security reasons, they enforce these blocks to stay compliant with international copyright laws and content licensing terms.
Netflix Not Working with VPN: Reddit Overview
Redditors frequently discuss and share their experiences regarding Netflix’s compatibility with VPNs. I went through subreddits on this topic, and several common issues emerged that contribute to Netflix not working correctly when a VPN is used:
- Using Incompatible VPN. One of Redditors’ most-mentioned issues is using VPNs that do not effectively bypass Netflix’s geo-restrictions. Some VPNs, mainly free or less reputable, are quickly detected and blocked by Netflix’s advanced algorithms. This results in the VPN being unable to access the desired content libraries, leading to error messages or restricted access.
- Subscribing to Netflix’s Ad-Supported Plan. Another significant issue that has surfaced recently involves subscribers to Netflix’s ad-supported plan attempting to use VPNs. As previously noted, Netflix’s ad-supported subscription does not allow the use of VPNs. Users often overlook this detail, resulting in getting a Netflix VPN error. This specific limitation is a common source of frustration among users who wish to maintain lower subscription costs while accessing a broader range of content.
The Reddit community also frequently suggests troubleshooting steps such as switching to different VPN servers, clearing browser cache, or trying different streaming devices. However, the most effective solutions often involve subscribing to a more reliable VPN service that regularly updates its server IPs and techniques to avoid detection (e.g., NordVPN or Surfshark VPN) or upgrading to a Netflix plan that supports VPN usage.
Netflix Says I’m Using a VPN But I’m Not: What Actions to Take
If Netflix indicates that you’re using a VPN even though you aren’t, several factors could be causing this false detection. It’s essential to investigate the possible reasons for resolving the issue effectively:
- Proxy Settings. Occasionally, having proxy settings enabled on your device or within your network can falsely trigger Netflix’s VPN detection algorithms. Ensure that these are disabled.
- Shared Network. Using Netflix on a shared network, like those in schools or workplaces, might lead to this issue if others on the same network use VPNs.
- Network Configuration. Certain configurations by ISPs or specific network setups might mimic VPN-like activity, leading Netflix to misidentify your connection as using a VPN.
Here are some steps you can take to troubleshoot and resolve the issue:
- Restart Your Device. A simple device restart can often reset your network settings and clear up any misconfigurations that might cause Netflix to detect VPN use.
- Check Network Settings. Verify that your device is not configured to use proxy servers and that your network settings are standard, especially if you use public or shared networks.
- Check for IP Leaks. Utilize tools like IPleak.net to check if your IP address is routed in a way that resembles a VPN setup, even if you still need to configure one intentionally.
- Contact Netflix Support. If the issue persists and you’re confident you aren’t using a VPN or proxy, reaching out to Netflix customer support might clarify the situation.
Conclusion: Navigating Netflix VPN Challenges
Bypassing Netflix’s VPN detection can be done easily with a VPN that is robust enough to circumvent Netflix’s advanced detection systems. Look for VPNs with proven records of unblocking Netflix, dedicated IP addresses, and advanced tunneling protocols. NordVPN is my top choice for bypassing Netflix’s VPN detection due to its extensive network of servers optimized for streaming, which are regularly updated to avoid blacklisting. Additionally, the provider offers advanced features like dedicated IP addresses and obfuscated servers, ensuring a reliable and secure connection for accessing geo-restricted content.
Plus, it is essential to regularly clear cookies and cache to prevent Netflix from recognizing discrepancies in your geographic data. Ensure your network settings, such as disabling IPv6, are optimized to avoid mimicking VPN-like activities, which could lead to a VPN not working with Netflix.
Lastly, be mindful of the type of Netflix subscription you hold. The ad-supported plan, for example, does not support VPN use. If you are encountering persistent issues, engaging directly with your VPN’s customer support and reaching out to Netflix can provide tailored solutions to enhance your streaming experience and allow you to access content freely across different regions.
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FAQ
Why does Netflix hate VPNs?
Netflix users count on VPNs to bypass geographical restrictions imposed by the platform and unlock content otherwise unavailable in their countries. Content on Netflix is geo-restricted due to contractual obligations with content creators, which specify which regions can view certain content. VPNs can bypass these restrictions, potentially violating these agreements, prompting Netflix to enforce measures against VPN use.
How do I get Netflix to work through a VPN?
To watch Netflix via VPN, choose a VPN known for reliably bypassing Netflix's geo-restrictions, like NordVPN. Ensure the VPN is updated, and try connecting to different servers if you encounter issues. Clear your browser’s cookies and cache regularly to avoid detection.
Why is NordVPN not working with Netflix?
If NordVPN isn't working with Netflix, it could be because Netflix has detected and blocked the IP address you are using. Switch to a different NordVPN server, as some might still unblock Netflix. Also, ensure that your NordVPN app is up-to-date to utilize the latest features and servers designed to prevent detection. Alternatively, you can reach out to NordVPN customer support for guidance.
What happens if Netflix catches you using a VPN?
If Netflix detects you're using a VPN, it will typically block the content by showing an error message about a proxy or VPN being used. However, you won’t be penalized or banned. Netflix blocks the stream until you disconnect from the VPN or switch to a server that Netflix has not identified and blocked.